FAQs

I am sometimes allergic to jewelry, can I get a LuvLoc bracelet?


All LovLoc bracelets and charms are made of pure 14 karat gold. So, as long as you are not allergic to 14 karat gold, you are in the clear! However, you are always protected by our 30-day satisfaction guarantee.




Is my LuvLoc bracelet removable?


If your LuvLoc bracelet needs to be removed, you can easily do so on your own with a residential-grade pair of wire cutters. If you do not have wire cutters at home or do not feel comfortable doing this in your own, no worries, we get it! You can have your LuvLoc bracelet removed by one of our jewelers at any LuvLoc location. Once removed, your bracelet can be re-loc'd at any LuvLoc location. Additional fees may apply.




Can my LuvLoc bracelet be resized?


Absolutely! Your LuvLoc bracelet can be made bigger or smaller at any time. Additional fees may apply.




Is there any risk involved in getting my bracelet locked with love?


A little worried about getting your bracelet? We understand! LuvLoc has done extensive research and development on our application process. The safety and comfort of our customers always come first. We have added unique safety features to the LuvLoc machine that do not allow it to operate on any material or surface other than gold. You are in good hands! The actual soldering of the bracelet is instantaneous and cannot be felt. Not to mention... Machines just like this one have been used in the medical field for decades.




How long does the 'locking' process take?


Once you select your LuvLoc Chain and Charms, our expert jewelers will have your bracelet Locked with love in no time. The 'locking' process takes under 5 minutes.




How long will my appointment take?


Each appointment takes about 10-15 minutes.





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